Traceformer.io

Legal

Last updated: January 2026

Definitions

These definitions apply to both the Privacy Policy and Terms of Service below.

"Customer Content" means any files, data, text, images, netlists, schematics, datasheets, design files, chat inputs, or other materials uploaded or submitted by you.

"Outputs" means analyses, checks, summaries, recommendations, or responses generated by the Service based on Customer Content.

"Derived Data" means technical artifacts generated solely to operate the Service, such as parsed text, indexes, embeddings, summaries, or extracted metadata.

"Service" means the Traceformer.io platform, including all features, APIs, and related services.

"Content" refers collectively to Customer Content, Outputs, and Derived Data.

Privacy Policy

1. Information We Collect

We collect only the information necessary to operate the Service:

Account Information

  • Name, email address, organization (optional)
  • Authentication identifiers
  • Subscription and plan metadata

Billing Information

  • Payments are processed by Stripe, a PCI-compliant third-party processor.
  • Traceformer receives billing status and subscription metadata only.
  • We do not store payment card details.

Customer Content

  • Engineering files (e.g., netlists, schematics, datasheets, images)
  • Chat inputs and related context
  • Design rules and configuration preferences

Usage & Operational Data

Usage and performance telemetry (e.g., request timestamps, feature usage, response times, error rates, and billing/usage measurements). This data does not include the substance of your Customer Content.

2. How We Use Content

We use Content to:

  • Provide, operate, and maintain the Service
  • Perform AI-assisted engineering analysis
  • Enforce usage limits and prevent abuse
  • Diagnose errors and improve reliability
  • Respond to support requests
  • Send service-related communications, including onboarding, feedback requests, and product updates
  • Comply with legal obligations

3. AI Model Training & Service Improvement

Traceformer treats all Customer Content as confidential and does not use it to train, fine-tune, or improve any general-purpose or foundation AI models. Your content remains isolated to your account and is not shared across customers or included in public datasets. To improve our services, we rely solely on aggregated, anonymized usage metrics (e.g., error rates, feature usage) that cannot be traced back to you. We will not access or review the substance of your Customer Content except: (a) at your request (e.g., support tickets), (b) to investigate security issues or incidents, (c) if legally compelled, or (d) with your explicit consent.

4. AI Model Providers & Subprocessors

To generate Outputs, relevant portions of Customer Content are transmitted to AI model providers acting as subprocessors. Providers may include services such as OpenAI, Anthropic, or similar AI platforms.

These providers process Content to generate responses. Data handling, retention, and caching practices are governed by their respective terms.

Some providers may use request caching to reduce latency and cost. Caching behavior varies by provider and is governed by provider terms and our configuration.

We also use subprocessors for infrastructure (e.g., hosting, storage), authentication, payments, and database services. Data handling by subprocessors is governed by their respective terms of service and data protection policies.

Derived Data (such as embeddings or parsed text):

  • Is used to provide features within your account
  • Is not shared across customers
  • Is not used to train foundation models

5. Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect Content, including:

  • Encryption in transit (TLS) and at rest
  • Per-user access isolation
  • Secure credential management
  • Ongoing security monitoring

No system is perfectly secure. We take appropriate steps to reduce risk and limit access to authorized systems and providers only.

6. Data Retention & Deletion

You may:

  • Delete uploaded files at any time
  • Delete chats and review history
  • Request closure of your account

When you delete Content, we delete all Customer Content and Outputs associated with that data.

We may retain limited technical artifacts (e.g., hashed identifiers, aggregated statistics, anonymized error metadata) for security, abuse prevention, system integrity, and service improvement. These artifacts are not intended to and are not reasonably capable of reconstructing your original designs.

Residual metadata or encrypted backups may persist for a limited period for security, integrity, legal, or compliance purposes.

We retain billing records and aggregated usage statistics as required by law or legitimate business purposes.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. This includes rights under California privacy laws (CCPA/CPRA) and similar regulations.

To exercise these rights, contact: dev@traceformer.io

Terms of Service

1. Service Description

Traceformer.io analyzes user-submitted electrical design files and datasheets using automated systems, including machine learning models, to generate informational Outputs.

Outputs are provided on an "as-is" and "as-available" basis.

2. No Professional Engineering Advice

The Service does not provide professional engineering, safety, regulatory, certification, or compliance advice.

You are solely responsible for independently reviewing and validating any Outputs before use in real-world designs, fabrication, or deployment. Outputs may be incomplete, inaccurate, or unsuitable for your specific application.

The Service is intended to assist—not replace—qualified engineering judgment, traditional design review processes, and established verification methods (e.g., ERC, DRC, simulation).

3. Ownership & Licenses

You retain all right, title, and interest in and to your Customer Content.

  • To the extent permitted by law, you own all Outputs generated from your Customer Content
  • Traceformer retains ownership of the Service, software, models, analytical methods, and underlying infrastructure

Ownership of Outputs does not confer ownership of the Service, models, or underlying analytical methods used to generate them.

You grant Traceformer a limited, non-exclusive, royalty-free license to store, process, transmit, and generate Outputs from your Customer Content to provide and improve the Service, enforce these Terms, and comply with law, subject to the data use limitations described in our Privacy Policy.

4. Acceptable Use

You agree not to:

  • Upload content you do not have rights to use
  • Circumvent usage limits or security controls
  • Interfere with service integrity or access others' data
  • Systematically extract, scrape, benchmark, or reverse engineer the Service, Outputs, or underlying models for the purpose of building a competing product
  • Resell or redistribute the Service without consent
  • Use the Service for illegal purposes or in violation of applicable laws

We may suspend or terminate access for violations of this section.

5. Prohibited High-Risk Uses

The Service is not designed or intended for use in connection with:

  • Life-critical or safety-critical systems where failure could result in death or serious injury
  • Medical devices subject to regulatory approval (unless separately certified)
  • Automotive safety systems (e.g., braking, steering, airbag deployment)
  • Aerospace or aviation systems subject to certification requirements
  • Nuclear facilities or weapons systems
  • Any application where reliance on the Service without independent verification could create a risk of harm

You assume all risk if you choose to use Outputs in connection with such applications.

6. Export Control & Restricted Data

You are responsible for compliance with all applicable export control laws and regulations, including U.S. Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR).

You agree not to upload:

  • Export-controlled technical data without proper authorization
  • Classified or government-restricted information
  • Content subject to sanctions or trade restrictions

By default, the Service is hosted in the United States. By using the Service, you acknowledge that Content may be processed and stored in the U.S. or other regions where we or our subprocessors operate.

7. AI Limitations & User Responsibility

You acknowledge that:

  • AI-generated Outputs are probabilistic and may be inaccurate, incomplete, or misleading
  • Traceformer does not guarantee electrical correctness, safety, or regulatory compliance of any design
  • Output quality depends on input quality—incomplete or incorrect inputs may produce unreliable results
  • Outputs must be independently reviewed by qualified personnel before fabrication, production, or deployment
  • Models and outputs may change over time as we improve the Service

8. Usage Limits & Billing

Plans may include limits on reviews, tokens, files, API spend, or other usage metrics. We may throttle or restrict usage to enforce limits or protect system stability.

Paid subscriptions renew automatically at the end of each billing period unless canceled. You may cancel at any time through your account settings.

Refunds are provided at our discretion or as required by law. Included usage resets each billing period unless specified in your plan.

9. Confidentiality

We treat Customer Content as confidential and do not disclose it to third parties except as necessary to provide the Service (e.g., to subprocessors), as required by law, or with your consent.

You should evaluate whether the Service meets your confidentiality requirements before uploading sensitive or proprietary designs. Cloud-based processing inherently involves transmission to and storage on third-party infrastructure.

10. Suspension & Termination

We may suspend or terminate access for:

  • Violations of these Terms
  • Excessive, abusive, or fraudulent usage
  • Non-payment of fees
  • Legal, regulatory, or infrastructure constraints

Upon termination, your right to access the Service ends immediately. We will delete your Content in accordance with our data retention policy, subject to any legal retention requirements.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that Outputs will meet your requirements or be suitable for any particular purpose.

12. Limitation of Liability

To the fullest extent permitted by law:

  • Traceformer is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or goodwill
  • Traceformer is not liable for damages arising from hardware failures, design defects, manufacturing issues, or safety incidents related to designs reviewed using the Service
  • Total liability for all claims is capped at the fees you paid to Traceformer in the 12 months preceding the claim

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Traceformer and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service or Outputs
  • Your Customer Content
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Designs, products, or systems you create using or informed by Outputs

14. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice by email or by posting a notice on the Service before the changes take effect.

Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the changes, you should stop using the Service and close your account.

15. Governing Law & Disputes

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service may be brought in the state or federal courts located in California.

16. Contact

Questions about these Terms or the Privacy Policy? Contact us at: dev@traceformer.io

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